4.7
(25 ratings)
4 Weeks
·Cohort-based Course
Turn your users into lifelong customers | 93+ happy students from Vidyard, Zapier, Twilio, Salesforce, Mixpanel, and more.
4.7
(25 ratings)
4 Weeks
·Cohort-based Course
Turn your users into lifelong customers | 93+ happy students from Vidyard, Zapier, Twilio, Salesforce, Mixpanel, and more.
trusted by world-class brands
Course overview
If you've been in the SaaS space for some time, you're probably all too familiar with these problems:
❌ Free accounts don’t convert to paid nearly as often as you would like.
❌ A large chunk of users never experience the full value of the product.
❌ Tons of free accounts get opened, but the users disappear and never fully activate.
The problem usually comes down to one core issue: your product’s onboarding.
And that’s because today’s users don’t have the time (or the patience) to try and figure things out by themselves.
They expect things to be intuitive. Easy. And fast.
Which means that even if you have a brilliant product, product-market fit, and the sexiest UI...
If your onboarding is anything less than silky-smooth, your users will quit before ever achieving those mind-blowing “Aha!” moments. 😵
In this live cohort-based course, I'll help you apply my 4-step proven strategy used by giants like Mixpanel, Ubisoft, and Outsystems that will get you more loyal customers in a fraction of the time.
01
You're a product or design leader who is sick of your product's onboarding not engaging and activating new users to the "Aha" moment.
02
You're a customer success leader or manager who wants to reduce support tickets and automate and scale a self-serve onboarding experience.
03
You're a growth marketer who wants a proven onboarding strategy that activates and converts users into paying customers.
You'll be able to identify bottlenecks and fix usability flaws in your user onboarding experience using a data-based approach.
You'll be able to confidently build and deliver first product experiences that help new users easily adopt new habits with your product.
You'll be able to quickly apply concepts from the course using the templates and cheat sheets that I use for all my clients.
You'll be invited to a private online group where you can find support and friendship from your peers, and reach out to me any time you have a question.
You'll get guidance and feedback in an intimate setting from Ramli John and other growth experts.
7 interactive live sessions
Lifetime access to course materials
29 in-depth lessons
Direct access to instructor
3 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
User Onboarding Masterclass
Week 1
Jun 4—Jun 9
Events
Tue, Jun 4, 4:00 PM - 5:30 PM UTC
Thu, Jun 6, 3:30 PM - 4:30 PM UTC
Modules
Week 2
Jun 10—Jun 16
Events
Tue, Jun 11, 4:00 PM - 5:30 PM UTC
Thu, Jun 13, 4:00 PM - 5:00 PM UTC
Modules
Week 3
Jun 17—Jun 23
Events
Tue, Jun 18, 4:00 PM - 5:30 PM UTC
Thu, Jun 20, 4:00 PM - 5:00 PM UTC
Modules
Week 4
Jun 24—Jun 27
Events
Thu, Jun 27, 4:00 PM - 5:30 PM UTC
Modules
Bonus
Modules
4.7
(25 ratings)
Growth Coach and Author of Bestselling Book "Product-Led Onboarding"
Ramli John is the Content Director at Appcues and author of the bestselling book Product-Led Onboarding.
As a SaaS growth coach, he’s worked with companies such as Mixpanel, Microsoft, Ubisoft, and more to improve their onboarding and accelerate their growth.
Ramli has helped train hundreds of the world's fastest-growing product-led companies to level up their user onboarding experience to turn more users into lifelong customers.
Nir Eyal
Andrew Capland
Amanda Natividad
Hiten Shah
Corey Haines
Katelyn Bourgoin
I've compiled +73 of the best user onboarding flows (and growing) from top companies like Shopify, Webflow, Wistia, and more.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you